Shipping policy

SHIPPING POLICY

Last Updated: 29/05/2026

Thank you for shopping at OmnixZone.

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

  1. SHIPPING DESTINATIONS

OmnixZone ships to customers worldwide. Shipping availability may vary depending on the destination country and local carrier restrictions.

  1. ORDER PROCESSING

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may be extended during holidays, promotional periods, or due to unforeseen circumstances.

Customers will receive a confirmation email once their order has been shipped.

  1. SHIPPING TIMES

Estimated delivery times vary by destination and shipping carrier.

Typical delivery estimates:

  • Greece: 2–7 business days

  • European Union: 5–15 business days

  • International Destinations: 7–30 business days

Please note that these are estimated delivery times and are not guaranteed.

  1. SHIPPING COSTS

Shipping costs are calculated during checkout and depend on factors including destination, package size, weight, and shipping method selected.

Any applicable shipping charges will be displayed before the order is finalized.

  1. CUSTOMS, DUTIES, AND IMPORT TAXES

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated.

OmnixZone has no control over these charges and cannot predict their amount.

  1. TRACKING INFORMATION

Where available, tracking information will be provided by email once the order has been dispatched.

Tracking availability depends on the shipping carrier and destination country.

  1. DELIVERY DELAYS

OmnixZone is not responsible for delays caused by:

  • Customs clearance procedures

  • Carrier disruptions

  • Severe weather conditions

  • Public holidays

  • Natural disasters

  • Other circumstances beyond our reasonable control

  1. LOST OR DAMAGED SHIPMENTS

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

support@omnixzone.com

We will work with the carrier to investigate the issue and provide an appropriate resolution where possible.

  1. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout.

OmnixZone is not responsible for delays or delivery failures caused by incorrect or incomplete address details supplied by the customer.

  1. CONTACT

For any shipping-related questions, please contact:

OmnixZone

Email: support@omnixzone.com

Phone: +30 6980674001